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Infrastructure Management Services (IMS)

Optimizing IT assets utilization, scaling up, and managing IT infrastructure is a key challenge for several organizations today. Efficient IT Infrastructure Management is therefore a priority.
 
HTC has been offering end-to-end Infrastructure Management Services (IMS) for over a decade right from the initial assessment of IT infrastructure to alignment with future infrastructure. Our IMS is driven by ITIL standards and best practices ensuring 24x7 uptime for mission-critical IT infrastructure of our global clientele. We combine our global delivery model with offshore, onsite, and near shore presence to help our clients attain strategic objectives such as cost reduction, IT infrastructure  optimization, ensuring almost 100% uptime for mission critical IT infrastructure.
 
IMS Competencies
  • Client base includes Fortune 500 companies
  • 24x7 SLA driven Infrastructure Management Services
  • Management of servers, workstations, database in different engagement models onsite-offshore-offsite
  • Dedicated help-desk facility supported by web-based issue management application to efficient issue resolution
  • Well established state-of-the-art secure, scalable, and robust data centre
  • Enterprise-wide software packaging and distribution services
  • Complete application hosting, maintenance, and support services
  • Green technology solutions
  • Ensuring service delivery in compliance with ISO 27001 and ITIL best practices
IMS Offerings
  • Server Management
  • Network Management
  • Database Management
  • Managed Security Services
  • Desktop Services
  • Consulting Services
  • Data Center Operations
  • Technical Helpdesk
  • Backup and Disaster Recovery


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Outsource Infrastructure Management - Reduce your IT Budget
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Business organizations the world over confront unprecedented challenges. A dynamic IT infrastructure that is agile and responsive permits you to manage business challenges and stay on the top.
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