Insurance Test Automation Solution
Expand test coverage for superior quality with HTC Test Automation Solution for Insurance.
Scale New Heights with Our Automation Engineering Services
At HTC Global Services, we reimagine Automation Engineering by implementing AI, ML, and process automation for continuous process excellence. Our Automation Engineering Services are specifically designed to match the unique needs of the insurance sector — carriers, brokers, and organizations.
Leverage intelligent automation to enhance operational efficiency, reduce costs, and provide faster, more accurate customer service. With our services, you can transform operations, optimize legacy systems, and navigate the complex challenges of digital transformation.
Accelerate business excellence for improved customer experiences.
Our Automation Engineering Services for Insurance
Embark on a transformative journey with our Automation Engineering Services, where innovation meets precision. Harness our cognitive technologies to redefine the possibilities with our in-house Core Modules Testing and Robotic Process Automation (RPA) Services.
What we offer:
Core Modules Testing Services for Policy, Billing, and Claims
We help insurers adopt a comprehensive approach powered by reusable process assets, domain-specific assets, and technological accelerators to ensure effectiveness from inception to conclusion. Accelerate and elevate testing efficacy and accuracy with our end-to-end services covering portals, core modules (policy, billing, claims), and downstream systems.
Explore our Core Modules Testing Services for:
- Compatibility with legacy, home-grown, or COTS platforms with enhanced visibility of the policy lifecycle
- Simulation-based policy testing, such as complex policy transactions or less common scenarios
- Integration of different testing scenarios for billing, such as new pay plans, methods, or illustrations, to ensure proper refunds, invoicing, and commission processing
- Industry-grade accelerators such as Tosca, Katalon, Selenium, and other custom tools for enhanced test coverage and accuracy
Robotic Process Automation Services
We empower insurers with intelligent automation solutions and cognitive technologies to accelerate testing cycles, streamline claims and underwriting processes, and proactively prevent fraud.
Embrace our state-of-the-art Robotic Process Automation Services for:
- Seamless policy data migration – from outdated systems to modern, cloud-based ones
- Advanced data solutions, enabled by efficient data collection and ingestion into data lakes for in-depth analysis and strategic business solutions
- Intelligent claims processing, policy administration, and customer interactions powered by GenAI-integrated RPA tools
- RPA-driven, accurate risk assessment based on insights derived from historical claims data, credit scores, social media activity, and more
- Workflow optimization through automation tools such as UIPath, Automation Anywhere, and HTC’s proprietary tool Botman
Our Partners
Customer Service Enable self-service with AI virtual agents that process unstructured data and generate meticulous customer profiles, providing live representatives with comprehensive policyholder views. Customer Onboarding Utilize conversational AI to guide new customers through onboarding, automate data intake, and seamlessly populate policy systems with accurate customer records. Claims Processing Automate the entire claims workflow—from intake to settlement—using RPA and intelligent automation, reducing human error and speeding up the process. Underwriting Employ NLP and NLU-powered text analytics to consolidate and analyze data, helping underwriters assess risk and determine policy eligibility, coverage, and premiums. Policy Management Simplify policy management by automating issuance workflows, sending renewal alerts, and providing virtual assistants to help customers update or renew their policies. Regulatory Compliance Ensure compliance with evolving industry regulations by using virtual assistants to guide process changes, screen alerts, validate data, and generate regulatory reports. Our Automation Engineering Services are designed to give insurers a unique competitive edge. We empower carriers and brokers with continuous enhancement of their processes through advanced data science techniques.
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