Today, amidst increasing channels, touchpoints, and interactions, you need exceptional capabilities to provide the best possible customer experience. And Smart Communications products promise that and more. Partner with us for pure or hybrid cloud-driven SmartCOMM deployments. We are a System Integrations (SI) partner of Smart Communications, providing advisory, managed services, and implementation services. With our vast customer experience management, we help digital businesses not just manage customer communications but orchestrate conversations that are contextually relevant, hyper-personal, and win customers’ loyalty. Our deep experience in CCM / CRM technologies, complementary capabilities, SmartCOMM-specific pre-built accelerators, and vast network of SmartCOMM-trained professionals ensure that you get the maximum out of your Smart Communications investments. With our synergetic partnership, find an altogether better way to engage customers. SmartCOMM, SmartIQ, SmartDX, SMARTCOMM for Salesforce (SmartCORR) – Scale up your customer conversations with our end-to-end Smart Communications services.
We have been recognized in all the quadrants of the ISG® Provider Lens™ 2022, Healthcare Digital Services Report
We Have Been Recognized As A Market Challenger In The Isg® Provider Lens™ For Value-based Care Services And Solutions, U.s. 2022
We have been recognized as a Contender in the ISG® Provider Lens™ Quadrant for Insurance ITO Services U.S. 2022.
Recognized As A Major Contender And A Star Performer In the Everest Group Healthcare Provider Digital Services Peak Matrix®Assessment 2022
We have been recognized as a Major Contender in the Everest Group Guidewire Services PEAK Matrix® Assessment 2022
Contextual, Hyper-Personal, And Omnichannel Conversations For Your Customers
Our Capabilities
Develop Product Upgrade Roadmap
Re-usable Integrations, Components, Solutions & Accelerators
Small to Large size Document Migrations
Intelligent Authoring
Document Testing using Automation
Production Support and Maintenance
Cloud Infrastructure & Environment Management
Enterprise Content Management
HTC’s SmartCOMM Accelerators
Automation of Environment Management and Release Management, and Document Creation
Integration plug-in that accelerates integration with any source system built on any technology
Converting communications into conversations using dynamic videos
Facilitating Amazon Alexa Integration to fetch Policy/Claim information over voice commands and minimalize customer screen time to Zero.
Automated solution to compare generated output channel using RPA
Automating the routing of the generated document to distribution services.
HTC + SmartCOMM : Achieve impressive results quickly and efficiently
- System Integrations (SI) partner of Smart Communications
- 2022 – Partner of the Year
- Strong experience serving the US, Singapore, and Australia markets
- Dedicated “Center of Excellence” with trainers training internal and client resources
- Extensive end-to-end experience in all aspects of SmartCOMM implementation, upgrades, integration and migration
- Track record of multiple successful implementations of simple to complex projects including first-ever integration of SmartCOMM with Duck Creek
- 15+ Fortune 500 Clients
- 65+ SmartCOMM Certified resources
HTC + SmartCOMM : Achieve impressive results quickly and efficiently
Related Resources
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Experience (CX & DX)
Unlocking Customer Satisfaction: Why Do Organizations Need To Be Future-ready In Customer Experience?
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